Shopee delays are dampening the holiday spirit

Delivery delays are dampening the holiday cheer of Shopee’s buyers, sellers and drivers, who say their complaints have been ignored by the online shopping platform.

“Shopee should deal with the shipping delay immediately, which is severely affecting the sellers and customers using the shopping platform. These delays have been happening for quite some time now and those involved are mired in their incompetence,” Ronald Gustilo, Digital Pinoys organizer and national activist, told BusinessWorld.

Interview and text by Brontë H. Lacsamana. Video editing by Jino D. Nicolas and Earl R. Lagundino.